Who we are
Carrington Surveys is a UK-based building surveying company. We are committed to protecting your personal data and respecting your privacy.

What information we collect
When you contact us or request a survey, we may collect:

• Your name

• Contact details (email address, phone number, postal address)

• Property details relevant to the survey

• Any other information you provide to us during the enquiry or booking process

How we use your information
We use your information to:

• Respond to your enquiry

• Arrange and carry out surveys

• Provide reports and invoices

• Maintain our business records and comply with legal obligations

Lawful basis for processing
We process personal data under GDPR on the following bases:

• Contract – where processing is necessary to provide our services to you

• Legitimate interests – such as keeping records, managing bookings, and improving services

• Consent – where you have opted in to receive marketing communications (you can withdraw consent at any time)

How long we keep your data
We only keep personal data for as long as is necessary to fulfil the purposes outlined above and to comply with legal, accounting, or regulatory requirements.

Sharing your information
We do not sell or trade your personal information. We may share limited data with trusted third-party service providers (e.g. booking platforms, payment processors, accountants) who act on our behalf and are GDPR-compliant.

Your rights under GDPR
You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data (where legally possible)

• Restrict or object to processing in certain circumstances

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Cookies
Our website may use cookies to enhance user experience and analyse traffic. You can control cookies through your browser settings.

Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

📧 info@carringtonsurveys.co.uk
📞 0333 880 1188

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.